FAQ

What is JISC MediaHub?

JISC MediaHub is a new multimedia platform offering a wealth of digital image, film and sound collections accessible from a single interface. The new platform offers access to free- at- the- point- of- use images, film and sound content licensed for educational and research use, via an easy-to-use interface, cross-searching across all the collections and the ability to source content from a wide range of content-providers through a thumbnail and metadata search portal. For further information see the About pages in the service .

How can I gain access to material from JISC MediaHub?

Full access to the content is available to subscribing academic institutions. Consult your local library/information services or contact EDINA if you are uncertain as to whether your institution currently subscribes.

Is IP access available for subscribing institutions?

Yes, access to the full service is offered by two routes - UK federation and IP access. These details are supplied by institutions who are able to update them at any point by contacting edina@ed.ac.uk

Is trial access available?

A free pre-subscription 30-day trial can be requested via the JISC Collections website when a user logs in with their online account, or by emailing trial_access@jisc.ac.uk with "JISC MediaHub" in the email subject line.

What collections are in JISC MediaHub?

The Collections Inside JISC MediaHub include television news, documentary films, still images and classical music, covering a wide range of academic subjects. These collections have the symbol and are also described in the Terms of Service as "JISC Content hosted on JISC MediaHub".

JISC MediaHub also enables searches in other collections that are available on the web without authentication ; these collections have the symbol . These are also described in the Terms of Service as “Third Party Content”.

A few of the other collections that JISC MediaHub searches that are available on the web may need you to register or authenticate before you can view the original media resources; these collections have the symbol . These are also described in the Terms of Service as “Third Party Content”.

What do the symbols mean?

	Collections held by JISC MediaHub. If you have access to JISC MediaHub, you have access to these collections.
	Collections that are available on the web without authentication, which JISC MediaHub allows you to search. These collections are not held by JISC MediaHub, but are searchable through the JISC MediaHub interface. You will not need to log in to get access to these resources.
	Collections that JISC MediaHub searches that are available on the web and which may need you to register or authenticate before you can view the original media resources.

What collections were in Film and Sound Online (FSOL)?

• Amber Films
• Anglia Television Library
• Biochemical Society
• Culverhouse Classical Music
• Digital Himalaya
• Educational and Television Films Ltd, the ETV Collection
• Films of Scotland
• Healthcare Productions
• Imperial War Museum
• IWF Knowledge and Media GmbH
• Logic Lane
• Performance Shakespeare
• Royal Mail Film Classics
• St George's Hospital Medical School Collection
• Sheffield University Learning Media Unit Collection
• The Trials of Alger Hiss (1980)
• Wellcome Film

What collections were in Newsfilm Online (NFO)?

• Channel 4 News
• Channel 5 News
• Gaumont Graphic
• Gaumont British
• ITV News
• ITN Specials
• ITN Open ender
• ITN Rushes
• ITN Non-released
• ITN Collections
• ITN Clip reel
• Programmes as Broadcast
• Paramount
• Reuters News
• Roving Report
• ITN Reports
• Reporting 66-67
• Visnews

What collections come from the Digital Images for Education project?

• The Fitzwilliam Museum
• Getty Images (still)
• Getty Images (moving)
• GovEd Communications
• Imperial War Museum
• ITN
• The North Highland College
• PYMCA
• Royal Geographical Society
• University of Brighton Design Archives

How was content selected?

Content in the service is from a variety of sources. Several collections formed part of the Digital Images for Education Project. The selection policy for that project is explained at http://imagesforeducation.org.uk/about/ (archived). Additional collections were previously in the NewsFilm Online service which contained material from a separate project. Its selection policy is described at http://www.jisc.ac.uk/whatwedo/programmes/digitisation/bufvc.aspx

Why do I sometimes get different collections for different searches?

JISC MediaHub includes records from many different collections, which have been gathered over time and by different people. The information they chose to collect was different for each collection. This means that some collections include more information than others, and so they are more likely to be returned in a search.

Why doesn't the date filter cover all the records?

JISC MediaHub includes records from many different collections, which have been gathered over time and by different people. The information they chose to collect was different for each collection. Some thought date was important for their collection and gathered this information in a specific field, others sometimes put it into the description and others did not collect date information at all.

So when you filter by date it is only possible to find records that have the date in a specific date field, for example a news item that was broadcast on a particular date.

Can I refine the date filter to a year rather than a decade?

No, the filter only allows refinement by decade.

What fields does the search box actually search?

The search box at the top of the page searches the following fields in JISC MediaHub:

• Title
• Description
• Keyword
• Subject
• People
• Country
• Placename
• Credit
• Organisations
• Shotlist

Who do I contact if I have a problem using the service?

Support is offered at two levels for the service. EDINA, as the service provider, can be contacted for any issues regarding the interface or content. In addition, there is a network of institutional contacts who are best placed to deal with local problems including technical issues. Please contact the EDINA helpdesk in the first instance who will deal with your enquiry directly or put you in touch with the most appropriate alternative contact.

Does EDINA provide training and support materials?

Yes, these are available via the help & support link within the interface. In addition JISC Digital Media offer a range of support materials and training on still and moving image resources.

Our institution would like to set up SRU or Z39.50 access for JISC MediaHub. What is the target information?

We expect to offer SRU and/or Z39.50 access no later than 1 August 2011.

Use

What can I do with the information in JISC MediaHub?

There are two different types of information in JISC MediaHub: content and metadata. What you can do depends on the type of information you want to use and where it has come from. Use of metadata is governed by the JISC MediaHub Terms of Service. Use of content is governed by licences and agreements of the owners; some by the JISC Collections sub-licence and others by the terms and conditions outlined by content providers on their own sites.

What can I do with the content in JISC MediaHub?

Content that is in JISC MediaHub is indicated by a symbol. This is governed by the JISC Collections MediaHub sub-licence between JISC and your subscribing institution and you must adhere to the terms of that sub-license.

What can I do with the metadata in JISC MediaHub?

Please refer to the JISC MediaHub Terms of Service , which explain what you can do with the metadata in JISC MediaHub in the section “Use of (metadata) records from JISC MediaHub”.

What can I do with the content from third party sites?

Some collection owners allow JISC MediaHub to search their collections so that you can find content from many sites through a single JISC MediaHub search. Although these collection owners share their metadata with JISC MediaHub, they keep the content on their own websites. This means that you might find a record in JISC MediaHub but be redirected to a third party site to view that content.

If you find a record in JISC MediaHub indicated by a or symbol you will be redirected to a third party site to view the content. You must check the terms of use on the third party site to determine what you can do with that content. While we try to provide links to relevant terms of use for content on third party sites, it is your responsibility to check terms of use before using such content.

What is content and what is metadata?

Metadata is the name for the textual information that describes the content you can search in JISC MediaHub. For example, a photograph is content; the name of the photographer, the subject in the photograph and the date the photograph was taken are all metadata elements that describe the photograph. Together, these metadata elements constitute a metadata record.

What do content and metadata look like in JISC MediaHub?

When you search you will see a page of brief results, with small images and brief descriptions of the records. The brief results page will look something like this:

When you click ‘View Full Record’ you will see a fuller description of the content which will include a link to the content where it is held (either within JISC MediaHub or on a third party site). The full record page for content inside JISC MediaHub will look something like this:

How do I know if the content is in JISC MediaHub or from third party sites?

There are two ways to find this out:

1. This symbol: indicates that content is in JISC MediaHub. The symbols or indicate that content is from a third party site.
2. Each record in JISC MediaHub is part of a collection and includes the name of that collection. Find the collection name and check the FAQ "What collections are in JISC MediaHub?" to determine if the content is in JISC MediaHub or from a third party site.